Privacy Policy

This policy explains what information Alexander Build Co., LLC (“Alexander Build Co.,” “we,” “us”) collects through alexanderbuild.com, how we use it and the choices you have. We’re based in Charlotte, North Carolina.

Information you give us

When you fill out one of our request forms (AI discovery, web project, search visibility review or campaign plan), we collect what you enter. That includes:

• Your name, work email, phone number, company name, website and role.
• Details about your company, such as its type, service area, team size, the software you use and the work you want help with.
• Budget and timing ranges, how you heard about us, and anything you write in open text boxes.

We also keep the emails you send us and notes from calls or meetings with you.

Information collected automatically

• With form submissions: the date, time, page address and your IP address are recorded with each submission, to help us spot spam and know which page you came from.
• Server logs: our hosting provider keeps standard logs, such as IP address, browser type, pages requested and the time of each request, for security and performance.

Cookies

We don’t use advertising cookies, and we don’t run analytics or tracking pixels on this site. WordPress sets cookies only for people who log in to manage the site. Some outside services we use, listed below, may set their own cookies or collect technical information when their content loads. If we add analytics or advertising tools in the future, we’ll update this policy first.

How we use your information

• To respond to your request, schedule calls and prepare proposals.
• To provide the services you hire us for.
• To send a confirmation email when you submit a form, and to follow up about your request.
• To protect the site from spam and abuse, and to keep it running well.
• To meet legal, tax and accounting obligations.

We don’t sell your personal information, and we don’t share it for cross-site targeted advertising.

Who we share it with

We share information only with service providers that help us run the site and our business, and only as needed for that purpose:

• Hostinger hosts the website, stores form submissions and sends our emails. Hostinger’s site tools also load on our pages.
• Google provides the email inbox where form notifications arrive, and Google Fonts supplies the site’s fonts. Loading the fonts shares your IP address and browser information with Google.
• ElevenLabs provides the “listen to this article” audio player on blog posts. When the player loads or plays, ElevenLabs receives technical information such as your IP address and device details.

We may also disclose information if the law requires it, to protect our rights or the safety of others, or as part of a sale or reorganization of our business.

How long we keep it

We keep form submissions and correspondence for as long as we need them to respond to you, provide our services and keep business records. When information is no longer needed, we delete it. You can ask us to delete your information at any time, as described below.

Your choices and rights

• Access, correction and deletion: email contact@alexanderbuild.com to ask what information we hold about you, to correct it or to delete it. We’ll respond within 45 days. We may need to confirm your identity first, and we may keep information we’re required to keep by law.
• Emails: if we ever send you marketing emails, each one will include a way to unsubscribe.
• Do Not Track and Global Privacy Control: because we don’t sell personal information or use it for cross-site advertising, the site works the same whether or not your browser sends these signals.

Depending on where you live, state privacy laws may give you additional rights. Contact us and we’ll help.

Security

We use reasonable measures to protect your information, including encrypted connections and limiting access to the people who need it. No website or email system is completely secure, so please don’t send passwords, bank details or other sensitive information through our forms.

Children

This site is for businesses. It isn’t directed to children under 13, and we don’t knowingly collect information from them.

Links to other sites

Our blog links to other websites, such as software vendors and news sources. Their privacy practices are their own, so review their policies when you visit them.

Changes to this policy

We may update this policy as the site or the law changes. We’ll post the new version here and change the effective date at the top.

Contact us

Alexander Build Co., LLC
Charlotte, North Carolina
contact@alexanderbuild.com
704-750-1962